You're in safe hands withPersona Aftercare

Like with any new build home, there may be the odd problem, that's why we have a dedicated team on hand and ready to help.

Ask a question
Aftercare - here to help

We're here to help

Our service to you doesn't end the day you collect your keys. With any new build home, there may be the odd teething problem.

It's worth checking out our hints and tips page - you'll find some really useful information on how to avoid some of the most common problems that can occur in any new build home.

If you still need some help, our Aftercare Team are here to assist and advise you on any issues you may have after you move in.

We're here to help

Our service to you doesn't end the day you collect your keys. With any new build home, there may be the odd teething problem.

It's worth checking out our hints and tips page - you'll find some really useful information on how to avoid some of the most common problems that can occur in any new build home.

If you still need some help, our Aftercare Team are here to assist and advise you on any issues you may have after you move in.

Aftercare - You're in

You're in!

Moving home is an exciting and busy time - you'll be keen to settle in quickly and unpack all those boxes. So nothing will be more frustrating than something not working right. Within the first two weeks of moving, if you spot anything you would like to discuss or simply ask a question about your new home, give your Persona host a call and they will look into solving any problems for you.

Two weeks later

Two weeks after moving in our Persona Aftercare Team will be in touch to introduce themselves.

Whilst our hosts will still be available to help, defects aren’t their area of expertise, so to make it easier for you our expert aftercare team will be readily available to help if you need it.

Aftercare - Two weeks later

Persona Homes Aftercare contacts

Contact your Persona aftercare team on:

Freephone: 0808 196 1532

Email: aftercare@yourpersonahome.com

Opening hours:

  • Monday to Friday - 8am to 6pm

  • Saturdays - 9am to 5pm

  • Sundays and Bank Holidays - CLOSED

Keen to find out more?

Whether you’d like to book a viewing or simply have a quick introductory chat, our helpful advisory team would love to hear from you.

Get in touch